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Student services and support

Studying abroad can be an enjoyable and rewarding experience, but it can also be a complex one. We offer a wide range of services, resources and tools to help you with your studies and everyday student life at Lund University.

Quick links to key systems

All of the systems below require you to log in with your student account.

If you haven't activated your student account yet, see here:

Your student account

Key topics related to your studies

The links below provide information on various important aspects of your academic life as a student. Examples include your the digital side of your studies, but also study spaces, academic skills, grades, credits and career opportunities.

Contact information

There are many student services that can help or advise you. 

Which student service you should contact depends on the nature of your question or problem.

Getting help or support

Visit our IT pages for more information on topics such as

  • your student account
  • your student email
  • your LU access card
  • Internet access (wireless and VPN)
  • shared computers
  • printing and copying, and
  • software.

You can also find relevant contact information for help with IT issues.

IT resources and assistance

To find out where and how to borrow or buy your course literature, see the link below.

Literature and libraries

If you want to study on campus, alone or with classmates, there are plenty of places to do so. There are also rooms that are suitable for quiet meditation, reflection or prayer.

Spaces to study or meditate

Academic study requires a range of study, language, writing and reading skills. Check out our pages on these topics for tips, advice and support. 

Support in study skills, language and writing

The grading and credit system at Lund University/your faculty may be different from what you are used to. See our pages about these topics to get a better understanding. 

  • degree types and credits
  • grading scales
  • credit transfer
  • academic transcripts/transcripts of records, and 
  • degree certificates.

Grades, credits and certificates

If you are unsure about which courses to pick for the most relevant future degree, or if you are looking for career guidance or opportunities, see here: 

Study guidance and career

New student feeling lost in translation?

We know that navigating a new (university) culture can be challenging. The links below may help you along the way:

Getting help or support

If you need support or advice and can't find the answers you need on the University's digital platforms, please contact the relevant student service.
 

Daily life as a student

Depending on what you're trying to find out or solve, there are different student services that can help you. You can find more information on their pages.

General or practical questions

Contact or visit the International Desk. They can also help you with signed transcripts of records and international opportunities.

Digital/IT-related issues

Contact LU Servicedesk if you can't solve an IT issue yourself, such as activating your student account or installing licensed software.

Study-related questions or issues

For specific advice, contact your own study coordinator or advisor. For general advice, contact the general study guidance service.

Health issues in student life

Visit the Student Health Centre pages for information on a range of health issues. You can also join their activities or make an appointment.

Development of academic skills

The Academic Support Centre offers advice on study skills, writing and reading. Activities include lectures, study sessions and consultations.

Disability-related learning difficulties

If you need support for a temporary disability (e.g. due to injury), contact your department. Otherwise, contact Disability Support Services.

Preparing for the next step: graduation and career

As you prepare to complete your studies, you may have questions, thoughts or ideas that you would like to discuss.

Questions about your degree certificate

For questions about your degree certificate at the end of your studies, contact the Degree Office. Be sure to check their FAQs first.

Thoughts about your future career

For advice on your future career, you can contact the careers service at your faculty (if there is one) or the central Careers Service.

Coaching for your business idea

Several parties can help you turn your idea into reality. Opportunities include advice, training, networking and office space. 

Ändringar på denna sida

Jag har sammanslagit "IT services and support" and "Academic matters and support". Och det har hänt en hel del både på toppsidan och under denna nya nod.

På toppsidan

På toppsidan har jag försökt få till ett mer service/nyttostyrt upplägg som inte utgår från en presentation av olika studentverksamheter utan snarare från specifika behov, problem och frågor. På det sättet liknar det nya upplägget dels det på nya "If something happens"-sidan. Toppsidan är också mer omfattande när det gäller länkar vidare till annat relevant innehåll (dvs. inte enbart studentverksamheterna).

Under denna nod

  • "Course literature" and "Libraries" som idag ligger för sig har sammanfogats på en ny genomgångssida "Literature and libraries" och hamnat en nivå längre ner i menyn.
     
  • "Study skills, language and writing" har kortats ner som menyrubrik. "Support in" behövs inte riktigt då sidan ligger under "Academic matters and support". Annars har det inte hänt något med nivån eller innehållet på själva sidorna.
     
  • "Overview of study spaces" och "Rooms for reflection and contemplation" som idag ligger för sig har sammanfogats på en ny genomgångssida "Spaces for study or meditation" och hamnat en nivå längre ner i menyn. I menyrubriken har jag tagit bort "Overview of" men det ligger kvar på undersidan. Vågar inte ändra den andra menyrubriken på grund av all tidigare diskussion kring "Quiet rooms" osv.
     
  • "Grading system", "Credit transfer during studies", "Academic transcripts" och "Degree certificate" har sammanfogats på en ny genomgångssida "Grades, credits and certificates" och hamnat en nivå längre ner i menyn. Jag ändrade även just menyrubriken "Degree certificate application" till enbart "Degree certificate".
     
  • "Study guidance", "Careers service" and "Start a business or project" har sammanfogats på en ny genomgångssida "Study guidance and career" och hamnat en nivå längre ner i menyn. Jag satsade inte på "Study and career guidance" på grund av att det även finns en sida "Start a business or project" som i sig är någon slags "career guidance också" men som ändå är lite annorlunda.

 

14 Dec 2023